Dr Danica Damljanovic – Medium

Dr Danica Damljanovic

Dr Danica Damljanovic

Customer Service and AI — 9 Trends for 2024

As we approach the end of 2023, our year summary would have to be Generative AI.

7 min readDec 20, 2023

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Customer Service and AI — 9 Trends for 2024

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Dr Danica Damljanovic

Can You Turn Your Passion into a Career Choice?

13 challenges and solutions for an enjoyable career journey from a scientist-turned-entrepreneur.

13 min readFeb 24, 2021

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Can You Turn Your Passion into a Career Choice?

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Dr Danica Damljanovic

The Truth about Innovation in AI

In February 2020, I read this article describing the initial vision of OpenAI and how it had evolved. I find the whole concept around…

6 min readOct 27, 2020

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The Truth about Innovation in AI

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Dr Danica Damljanovic

How to Craft Emotion-centric Customer Interactions? — Part 3/3

How to Communicate Effectively with Your Customers

6 min readSep 23, 2020

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How to Craft Emotion-centric Customer Interactions? — Part 3/3

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Dr Danica Damljanovic

How to Craft Emotion-centric Customer Interactions? — Part 2/3

On the quest to becoming remarkable in your customer interactions

4 min readSep 8, 2020

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How to Craft Emotion-centric Customer Interactions? — Part 2/3

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Dr Danica Damljanovic

How to Craft Emotion-centric Customer Interactions? — Part 1/3

Impact of Emotion and Sentiment Dynamics on Sales Outcomes and Customer Satisfaction

7 min readAug 27, 2020

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How to Craft Emotion-centric Customer Interactions? — Part 1/3

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Dr Danica Damljanovic

Covid-19: 5 Tips for Startup Success in Challenging Times

Embracing the new normal to transfigure your trajectory

7 min readApr 28, 2020

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Covid-19: 5 Tips for Startup Success in Challenging Times

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Dr Danica Damljanovic
in
Becoming Human: Artificial Intelligence Magazine

5 Lessons on the Power of AI, Language, and Emotion to Transform Sales Outcomes

At the core of every meaningful conversation there is an emotional connection.

7 min readOct 20, 2019

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5 Lessons on the Power of AI, Language, and Emotion to Transform Sales Outcomes

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Dr Danica Damljanovic

Dr Danica Damljanovic

Scientist l Entrepreneur l Educator. Founder of www.sentientmachines.tech. PhD in AI/NLP. Advocate of transformational tech and ethical AI.

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