Dr Danica Damljanovic – Medium

Dr Danica Damljanovic

Customer Service and AI — 9 Trends for 2024

As we approach the end of 2023, our year summary would have to be Generative AI.

Dec 20, 2023

Customer Service and AI — 9 Trends for 2024

Dec 20, 2023

Can You Turn Your Passion into a Career Choice?

13 challenges and solutions for an enjoyable career journey from a scientist-turned-entrepreneur.

Feb 24, 2021

Can You Turn Your Passion into a Career Choice?

Feb 24, 2021

The Truth about Innovation in AI

In February 2020, I read this article describing the initial vision of OpenAI and how it had evolved. I find the whole concept around…

Oct 27, 2020

The Truth about Innovation in AI

Oct 27, 2020

How to Craft Emotion-centric Customer Interactions? — Part 3/3

How to Communicate Effectively with Your Customers

Sep 23, 2020

How to Craft Emotion-centric Customer Interactions? — Part 3/3

Sep 23, 2020

How to Craft Emotion-centric Customer Interactions? — Part 2/3

On the quest to becoming remarkable in your customer interactions

Sep 8, 2020

How to Craft Emotion-centric Customer Interactions? — Part 2/3

Sep 8, 2020

How to Craft Emotion-centric Customer Interactions? — Part 1/3

Impact of Emotion and Sentiment Dynamics on Sales Outcomes and Customer Satisfaction

Aug 27, 2020

How to Craft Emotion-centric Customer Interactions? — Part 1/3

Aug 27, 2020

Covid-19: 5 Tips for Startup Success in Challenging Times

Embracing the new normal to transfigure your trajectory

Apr 28, 2020

Covid-19: 5 Tips for Startup Success in Challenging Times

Apr 28, 2020

Published in
Becoming Human: Artificial Intelligence Magazine

5 Lessons on the Power of AI, Language, and Emotion to Transform Sales Outcomes

At the core of every meaningful conversation there is an emotional connection.

Oct 20, 2019

5 Lessons on the Power of AI, Language, and Emotion to Transform Sales Outcomes

Oct 20, 2019

Dr Danica Damljanovic

Dr Danica Damljanovic

Scientist l Entrepreneur l Educator. Founder of www.sentientmachines.tech. PhD in AI/NLP. Advocate of transformational tech and ethical AI.

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